If you have questions about your bill you may contact our billing department staff. The billing department hours are 8:00 - 4:30 Monday through Friday.
You can contact our billing department at 1-888-963-5477 or click on the link below to send via e-mail to BILLING or if you wish to cancel service please click CANCEL.
NetScope's technical support desk is now open 24 hours a day, 7 days a week to help provide you with the best in technical support.
If you are experiencing difficulties connecting to the Internet, retrieving e-mail or just have questions concerning the Internet, don't hesitate to contact our technical support desk at 1-888-963-5477.
If you suspect or have proof of a hacking or break-in attempt on your machine you may call toll-free 1-888-963-5477 and leave a message for the Security Response Team.
We provide a 24 hour Computer Emergency Response Team. Or send e-mail to: ABUSE.
P.O. Box 299
Richlands, VA 24641
Mercer, Co. W.VA
Russell, Co. VA
Dickenson, Co. VA
Buchanan, Co. VA
Tazewell, Co. VA
Pike, Co. KY